Refund & Cancellation Policy

1. 14-Day Money-Back Guarantee

We offer a 14-day no-questions-asked money-back guarantee for all initial Pro Plan subscriptions and Lifetime Access purchases.

• If you are not satisfied with your purchase for any reason within 14 days of your initial payment date, you are eligible for a 100% full refund.
• Refund requests submitted after 14 days from the transaction date are not eligible for a money-back refund, but you can still cancel future renewals at any time.

2. Subscription Cancellations (One-Click)

You can cancel your subscription renewal at any time with one click directly from your account settings or via our Merchant of Record portal (Polar.sh / Lemon Squeezy / Paddle).

• Access Period: Upon cancellation, your Pro subscription will remain active until the end of your current paid billing period.
• No Auto-Renewal: Once cancelled, you will not be charged for subsequent billing cycles.

3. How to Request a Refund

To request a refund under our 14-day guarantee, simply contact our support team:

4. Merchant of Record Billing

All billing, invoicing, VAT/sales tax calculations, and refund distributions are managed securely by our authorized Merchant of Record (Polar.sh / Lemon Squeezy / Paddle). Your bank statement will display the Merchant of Record name alongside Idea Analyzer.